The Times of London

All your questions answered

What is SheerID?

SheerID is a company that specialises in verifying your status. They will collect some basic personal information to confirm your eligibility for this offer. SheerID may also ask you to upload some documentation that proves your eligibility. SheerID takes information security very seriously. They will never sell your information and everything provided to SheerID is protected by rigorous protocols. For more information about how your personal information is collected, used, and processed, we encourage you to review the merchant brand’s privacy policy directly. For more info on how your data is protected, see SheerID’s Global Privacy Policy.

Am I eligible? You need to be currently enrolled in a degree or certificate-granting school or university.

What information should I enter?

Academic institution name
First and last name, as shown on school or university records
Date of birth
Academic or personal email address

What documentation is needed?

If asked to upload proof of eligibility, you’ll need to provide a school or university-issued document that shows your:

First and last name
Academic institution name
Date showing current enrollment

SheerID is still not working

For any issues relating to the verification process, please visit: support.sheerid.com Still having trouble? If you’re in the UK simply call our Customer Services team on +44 800 018 5177 or +44 800 018 5177 if you’re outside of the UK. Our team is available Mon – Fri: 8am – 7pm GMT and Weekends: 8am – 4pm GMT

What does my student subscription include?

The Student subscription gives you access to The Times across three devices.

What are the contract details of my student subscription?

Billed as €9.99 a year for 3 years, then €10 a month thereafter.

How can I contact customer service?

If you’re in the Republic of Ireland and have any queries, please contact Customer Services on 1800 949 690 (charged at your network providers standard rate.) Alternatively you can email them at help@thetimes.ie.

End date for this subscription offer

This offer is subject to availability.

How do I become a subscriber?

This is an instant access service. By purchasing this subscription you agree your digital access will start immediately.

Can I cancel my subscription?

If you wish to cancel or change the pack you are on then please call our Customer Services team on 1800 949 690. We handle all cancellations on the phone because the time you cancel affects any offers and entitlements, you may have a contract in place or have outstanding vouchers which we need to speak to you about.

Our opening hours are: 8am – 7pm Monday to Friday and 9am - 4pm on weekends

End date for this offer

Offer is subject to availability.

Anything else I should know?

We may at any time and at our sole discretion, terminate your subscription with us.
One offer per subscriber.
We may screen your name and address against credit reference and fraud prevention databases when we decide whether or not to accept your application for subscription. By providing us with your details, you confirm that we may carry out these checks. If we do not accept your application for subscription, we will terminate your subscription and reimburse any payment that you have made.
If you are found to be abusing the terms of this offer, we have the right to suspend and/or terminate your subscription and/or offer agreement with us.
Barclays Premier League Goals and Aviva Premiership Rugby clips are only available to subscribers of one of our digital packs in the UK and on smartphones and tablets supported by iOS 5.1.1 and above and Android 4.0 (Ice Cream Sandwich) and above. Not available on Kindle, Blackberry and W8.
Certain sport and other content is not be available to subscribers outside the UK. 11.7.Our Standard Subscription Terms apply to all subscriptions and can be viewed at thetimes.co.uk.
Our editorial content is subject to the Editors' Code of Practice, administered by the Independent Press Standards Organisation (IPSO), the independent regulator of the UK's newspapers and magazines. For more information, please go to IPSO's website at www.ipso.co.uk..
Our subscriptions are subject to the laws of England and Wales and to the exclusive jurisdiction of the courts of England and Wales.
Your subscription is with Times Newspapers Limited (whose registered office is at 1 London Bridge Street, London SE1 9GF).

What happens if I default on a payment?

If you default on any payment, we may take whatever action necessary to recover our losses, including:

termination of your subscription;
charging you for any outstanding amount remaining on the unexpired portion of your subscription term (subject to your subscription and/or offer terms); or
sending your details to third party debt collectors.

Who can take up this offer?

New subscribers only aged 18 and over residing in Ireland.

What do I need (devices and hardware)

To be able to access our digital packs, you will need one of the following:

Android supported smartphones and/or tablet devices (e.g. Nexus, HTC and Galaxy devices);
Apple iOS supported smartphones and/or tablet devices (e.g. iPhone and iPad); or
Kindle (although not all digital content will be supported) and Kindle Fire devices.

How do I redeem the offer?

This is an instant access service. By clicking 'redeem now' you agree that your digital access will start immediately.
Once you click 'redeem', you will continue to our checkout. Please use the contact details you registered to Bank of Ireland's newsletter in order to complete your subscription redemption.

Changes to these terms

At any time, we may amend these terms to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience. If we make any important changes to the subscription terms we will notify you.
You acknowledge and accept that you consent to us notifying you of any changes to our terms via electronic form (e.g. email).

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